What is Remote Monitoring?

If you have a smart home system, it will need regular updates and on occasion some repairs. Our team members will come out and work on your system. But what about the moment you need assistance immediately? Remote monitoring gives The Integrated Home the ability to access your smart home from afar. Even if we aren’t that far from your Charlotte, NC property, on many occasions we can still fix your house faster by logging in remotely as opposed to driving down the road. Here is some more information about the benefits of remote monitoring.

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What is Remote Monitoring?

Remote monitoring is the process of monitoring network or other system activities through the use of remote devices. Remote monitoring is often used in the IT world to solve technical problems from any location in the world. There are many benefits to using it for smart home maintenance and repairs.

Save Time

Remote monitoring saves both the owner and the integrator time. With automated tracking software, all the systems in a network can be visible in a single view—allowing a professional real-time information that they can access in a second. You won’t have to worry about scheduling a time for the maintenance person to come to your home, and we don’t have to spend additional resources traveling when we can simply assist from the office.

Confront Problems Earlier

One of the most important benefits of remote monitoring is that it can be done 24/7 and send an alert any time of the day so that irregularities in the system can be addressed immediately.  When a problem arises, an alert is generated so that a team member can take immediate and necessary measures to ensure that the issue does not result in diminished productivity and downtime.  Without remote monitoring, an issue might go unnoticed for days or weeks, resulting in a costly and large-scale problem.

To learn more about our remote monitoring and maintenance packages, contact us online