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What is Remote Monitoring?

Using Remote Access to Monitor Your Smart Home’s Performance

What is Remote Monitoring?

If you have a smart home system, it will need regular updates and on occasion some repairs. Our team members will come out and work on your system. But what about the moment you need assistance immediately? Remote monitoring gives The Integrated Home the ability to access your smart home from afar. Even if we aren’t that far from your Charlotte, NC property, on many occasions we can still fix your house faster by logging in remotely as opposed to driving down the road. Here is some more information about the benefits of remote monitoring.

SEE ALSO: 3 Signs Your Smart Home Needs an Update

What is Remote Monitoring?

Remote monitoring is the process of monitoring network or other system activities through the use of remote devices. Remote monitoring is often used in the IT world to solve technical problems from any location in the world. There are many benefits to using it for smart home maintenance and repairs.

Save Time

Remote monitoring saves both the owner and the integrator time. With automated tracking software, all the systems in a network can be visible in a single view—allowing a professional real-time information that they can access in a second. You won’t have to worry about scheduling a time for the maintenance person to come to your home, and we don’t have to spend additional resources traveling when we can simply assist from the office.

Confront Problems Earlier

One of the most important benefits of remote monitoring is that it can be done 24/7 and send an alert any time of the day so that irregularities in the system can be addressed immediately.  When a problem arises, an alert is generated so that a team member can take immediate and necessary measures to ensure that the issue does not result in diminished productivity and downtime.  Without remote monitoring, an issue might go unnoticed for days or weeks, resulting in a costly and large-scale problem.

To learn more about our remote monitoring and maintenance packages, contact us online

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2440 Whitehall Park Drive
Suite 400
Charlotte, NC 28273
(704) 412-4040

Existing Client Support
(704) 412-9301
support@theintegratedhome.net

The Integrated Home

Is rated 4.76 out of 5 from a total of 34 reviews

William Wynn

"I have used IH for 15 years, mainly because they never disappoint with an AV project. Their teams are well trained and knowledgeable. Brian can design and fix any possible system problem and..."

2025-03-13

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Wayne Gorell

"After 18 years as an Audio Advice customer (one of their first in Charlotte) I was forced to find another vendor due to poor service and found Integrated Home. They have proven to be very p..."

2025-03-06

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Keith Akers

"Had a wonderful experience with Integrated Home! James and Ashton arrived on time, clearly explained the work that needed to be done, checked in with me on several occasions to make sure ev..."

2024-05-01

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Frank Pollock

"All representatives who came to our home were knowledgeable and helpful. They installed tv’s and corrected problems associated with our “smart home” systems. I highly recommend The Integrat..."

2024-01-16

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F Rabuazzo

"Amazing experience with great expertise on the part of James Kennedy and Ashton Pierce. Highly recommend using this team to help you achieve a great audio/video setup. Their knowledge is ab..."

2023-11-29

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Doug Steele

"The service we have received from Integrated Home has been excellent. Mike, in particular is great!"

2023-09-30

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Radha Shah

"The team at Integrated Home is like no other. They are professional, knowledgeable and efficient! We’ve leveraged their expertise and services for a little over two years now and each time w..."

2023-06-24

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Serge R

"Fantasic people to work with! The best place to take care of your technology needs. JW's team is a pleasure to work with!"

2022-12-12

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Gus Cueto

"Great experience working with Integrated Home. Highly recommend."

2022-12-08

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Brad Callahan

"The staff here is wonderful ;) Great group of employees and people."

2022-05-05

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Peter Cox

"You guys really upgraded the outdoor Soundsystem and cabana for enjoying the seasonal weather and the family! Thank you for doing such a great job and always offering top-of-the-line product..."

2020-12-16

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Susan Brouse

"We had an excellent experience from start to finish. The team went above and beyond to be certain all aspects of the project were done with excellence. They spent extra time answering all of..."

2020-10-02

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Jennifer Orbock

"So far so good with The Integrated Home. They are very knowledgeable and truly make our home very easy to use."

2020-07-06

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Laura Gorecki

"We had The Integrated Home help with our new house. They hung TV’s, connected our home theater equipment and surround sound, installed internet extenders, and programmed our universal remote..."

2020-06-25

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Rick Magee

"They are so busy that it took awhile for me to get on their schedule, but I needed help setting up a new SkyTrak golf simulator in my man cave, so i was persistent. This was a product they h..."

2020-03-18

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LE C

"I've worked with TIH over the years. They have always gone above and beyond my expectations. They have been professional and efficient and kind. The kicker for me is that I'm not the most ar..."

2020-02-05

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Justin Smith

"After having dealt with the integrated home, and another home system company, I can assure you that the professionalism and quality of work are completely unmatched by the Integrated Home. W..."

2018-08-01

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Richard “Ric” White

"Comprehensive, professional, accessible, cost effective - I am both a residential and professional client, they have done amazing work for my home and business!"

2018-06-15

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David Wright

"These guys set me up with an awesome system and have always been super responsive whenever I have a question!"

2018-03-30

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Jeremy Schumacher

"JW and his team at Integrated Homes are top notch. Their knowledge and innovation, but most importantly their customer service are unparalleled in their industry from my experience. I would ..."

2018-02-16

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